Frequently Asked Questions

Medidate is studio and gym management software for owners and teachers. It brings your class schedule, student registration, plans, payments, billing, automations and reports into one system, with a web admin dashboard and apps for both staff and students.

Medidate is designed for yoga studios, pilates studios, gyms, dance schools, martial arts academies and any fitness or wellness business that runs group classes or personal sessions. It works equally well for solo teachers and teams with multiple staff members.

Yes. Your 14-day trial is completely free. No credit card is required to start, and there is no commitment. You get full access to every feature from day one so you can explore the system with your real data.

Students download the Medidate client app on their phone. From the app they can see the schedule, register for a class, join a waitlist, cancel, and pay, all in a few taps. You can also manage registrations manually from the admin dashboard if needed.

Yes. Students use the Medidate client app, which is available for free on Android and iOS. The app gives them a clear view of your schedule, their plans and purchase history, and a direct chat channel with you.

Yes. Medidate includes built-in credit-card payment collection. You can set up one-time payments or automatic recurring billing for monthly plans. Invoices are generated automatically, and all transactions are recorded for your bookkeeping.

There is a full web admin dashboard you open in any browser, with no installation needed. In addition, there are native apps for studio owners and staff (admin app) and for students (client app), both available on Android and iOS.

Medidate fully supports Hebrew and English, including complete right-to-left layout for Hebrew. The interface language follows each user's device preference or their in-app selection.

Yes. Our onboarding team can help you import your existing student list and historical data so you are not starting from zero. Reach out to us and we will walk you through the process step by step.

All data is stored on secure, encrypted servers. Access is protected by authentication and role-based permissions, so only authorised users can see sensitive information. For support, questions or onboarding help, write to us at contact@medidateapp.com and we will get back to you promptly.