Terms of Service
Terms of Service
These Terms of Service govern your use of the Medidate platform, including the web dashboard, mobile admin app, and student client app, operated by Appum Studios, Ltd. ("Appum Studios", "we", "us"). Please read them carefully before using the Service.
Acceptance of Terms
By creating an account or using any part of the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you are accepting on behalf of a business, you represent that you have authority to bind that business to these Terms.
Description of the Service
Medidate is a business-to-business software platform that helps studio owners and teachers manage class schedules, student registrations, plans, memberships, payments, billing, and communications. A companion client app allows students to book classes and manage their memberships. The Service is provided via web and native mobile applications for iOS and Android.
Accounts and Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding agreement to open an account. You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. Please notify us immediately at contact@medidateapp.com if you suspect unauthorized use of your account. We reserve the right to refuse registration or to terminate accounts at our discretion.
Free Trial, Subscriptions, and Billing
New studio accounts are eligible for a free trial period as indicated on the pricing page, with no credit card required to start. After the trial, continued use of the Service requires a paid subscription. Subscription fees are billed in advance on a monthly or annual basis as selected. You authorize us to charge the payment method on file for all applicable fees. Refunds are not provided for partial billing periods. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.
Acceptable Use
You agree to use the Service only for lawful purposes and in a manner consistent with these Terms. You must not: attempt to gain unauthorized access to any part of the Service or its infrastructure; upload or transmit malicious code; scrape, crawl, or systematically extract data from the Service without our written permission; impersonate any person or entity; or use the Service to send unsolicited commercial communications. We reserve the right to suspend or terminate accounts that violate these rules.
Studio Responsibility for Student Data
Studio owners are responsible for ensuring that student data they enter, import, or manage through the Service is collected and handled in accordance with applicable privacy and data protection law. Appum Studios processes such data as a service provider on the studio's behalf. Studio owners must have a lawful basis for processing student data and must honor any applicable rights requests from their students.
Intellectual Property
The Service and all content, features, software, and trademarks associated with it are owned by or licensed to Appum Studios and are protected by applicable intellectual property law. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. You may not copy, modify, distribute, sell, or sublicense any part of the Service without our prior written consent. You retain ownership of any data you enter into the Service.
Third-Party Payment Processing
Payments made through the Service are processed by third-party payment processors. By submitting payment information, you authorize the applicable processor to charge the specified amounts. Appum Studios is not responsible for errors, outages, or disputes handled by third-party processors. Any disputes about a charge should be raised with us at contact@medidateapp.com and we will assist in resolving the matter.
Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not guarantee that the Service will be uninterrupted, error-free, or free of harmful components. We make no warranty regarding any third-party integrations or services accessed through the platform.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APPUM STUDIOS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE FEES PAID BY YOU TO US IN THE THREE MONTHS PRECEDING THE CLAIM.
Termination
You may close your account at any time by contacting us at contact@medidateapp.com. We may suspend or terminate your account immediately if you materially breach these Terms, fail to pay applicable fees, or if we determine that continued access poses a risk to the Service or other users. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will do so.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Israel, without regard to conflict of law principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Tel Aviv, Israel. If you are located outside Israel, you agree to submit to this jurisdiction.
Changes to Terms
We may revise these Terms from time to time. When we do, we will update the "last updated" date above and, for material changes, provide notice by email or through the Service. Your continued use after any revision constitutes your acceptance of the updated Terms. If you disagree with the revised Terms, you must stop using the Service and close your account.
Contact
If you have questions about these Terms, please contact us at contact@medidateapp.com. We are committed to responding promptly and resolving any concerns.